Taking Specific Steps to Ensure Practice Employees Stay Connected

One large group practice has a physician in charge of social interaction, and this step helps employees' voices to be heard

This week, CORRelations spoke with Robert A. Raines, MD, a Foot and Ankle subspecialist at Beacon Orthopaedics & Sports Medicine. Beacon is a large practice in the Cincinnati area, with more than 20 offices in Ohio, Kentucky, and Indiana.

CORRelations: What’s been the biggest game-changer for your practice in the last year or two?

Robert A. Raines, MD: We have a physician in charge of social interaction. He sets up lunches and visits with new (and established) staff members to hear their concerns and provide them counsel as well as access to practice leadership. We also have a monthly Zoom call with anyone in the company who would like to join. In that setting, we go over current issues, new hires, upcoming social events, and we leave time for employee questions and concerns.

CORRelations: Why are you so excited about it?