How to Ensure Your Patients Know the Plan After Discharge

Do your patients know why they were hospitalized? How about their post-discharge plans?

Smart Practice: Ensure patients know why they were hospitalized and the post-discharge plan using both high- and low-tech solutions.

What’s the Claim?

In a thoughtfully designed and well-conducted interview study, 9 out of 10 patients believe they knew their diagnosis, and 98% believed they understood the treatment recommendations when asked immediately after leaving the hospital. But when checked against electronic medical records (EMRs):