Do You Give Your Patients an Option for Virtual Visits?
Telehealth usage peaked in 2020 and continues to decline, but utilization still exceeds pre-pandemic levels
![Do You Give Your Patients an Option for Virtual Visits?](/content/images/size/w1200/2024/03/COTW_202402_chart3_v2-1.png)
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- Telehealth usage has declined since the pandemic peak, but it is still more widely used than before COVID-19.
- Mental health services, infectious disease, and OB lead in telehealth utilization.
- Telehealth visits in orthopaedic surgery remained low, reaching a high of only 10% of visits in 2020.
- In 2023, specialties with fewer than 1% of visits conducted through telehealth are ophthalmology, podiatry, and wound care.
Source
Epic Research. Telehealth Utilization Higher Than Pre-Pandemic Levels, but Down From Pandemic Highs. Accessed March 15, 2024.